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Dancing with Disruption
High-Impact Workshops For Leading Change
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We Want Your Productivity, Not Your Opinion. How...
Welcome to Skipco! Here’s your desk, laptop, and work assignments. My door is open and…
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Your training is broken. Employees have the fix.
“Jeff, how do you find such beautiful pictures for your newsletter?” Setting up a quick…
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IMPACTED - A Weekly Newsletter on Change
Change is good! Thanks to everyone who provided such great feedback on the value of…
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I killed a plant today - Unintentional I...
After ten years of plants growing unchecked, beauty had morphed into chaos. Cute little gumdrop…
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How to leverage everyday stories to spark extraordinary...
From coffee-antique shops to do-it-yourself community libraries to contactless pizza, innovation is everywhere these days.…
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The Gift that keeps on Giving: Control
Research shows that when we shift our focus to what we can control, we see…
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Commitment Regression can be the Greatest Threat to...
Have you ever seen someone ‘bristle’? If you’re not sure, tell someone to do something they…
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Comforting or Condescending? PayPal's letter to customers
I previously wrote about how well Starbucks’ letter to customers exemplified the right way to…
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