Change

Testers are Change Agents, Too!

Testers are Change Agents, Too!

Every project I’m engaged with eventually asks, “Who should we ask to help test the…
How to Get Your Team Back to the Office

How to Get Your Team Back to the...

You know what’s even better than a good party? The after-party! Those exclusive get-togethers where…
The Single Biggest Motivator for Change

The Single Biggest Motivator for Change

You know that feeling when you’re tired and upon arrival at the hotel the clerk…
Why We Check for 'Readiness' AFTER Go-Live

Why We Check for 'Readiness' AFTER Go-Live

Mission Accomplished! The project is complete and now we transition to hypercare / warranty period…
60 Days In...How Do You Know Where You're Project Is?

60 Days In...How Do You Know Where You're...

Have you participated in a “lessons learned” debrief at the end of a project (or…
How Fun Can Sabotage Your Project

How Fun Can Sabotage Your Project

I’m working on a very complex project – lots of moving parts. As a team,…
Need More Capacity for Change? Focus on Stress Over Resilience

Need More Capacity for Change? Focus on Stress...

I’m hearing the word “overwhelmed” regularly these days. We want employees to pay attention to…
How to Resolve the Toughest Resistance

How to Resolve the Toughest Resistance

Look at the smiling people protesting the vaccine. Wait a minute! See their smiles? Ah…
To inspire incredible change, establish the familiar

To inspire incredible change, establish the familiar

I miss travelling. Exploring a mountain in Japan; Discovering beauty in the back alleys of…
How do we implement change when our employees are shocked and exhausted?

How do we implement change when our employees...

“How can you ask us to deal with this right now?!” I’ve heard variations on…
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