Earn goodwill with peas and queues

I've enjoyed a weeklong visit with my parents. They spoil me rotten and make me laugh in all the right ways. While my upbringing featured several wooden spoons broken over my backside (definitely deserved it!), there is no question I was "raised right."  And when raising my kids I've tried...

Why you need to buy someone a coconut today

Dreary. Boring. Incomprehensible. Inconvenient. Soul-sucking. Exasperating. These are just a few of the words that are commonly used to describe big transformation programs when you are in the midst of the grind, when the battery is running low and a few people on the project are getting crusty about the whole...

Are You Setting Your Change Up for Failure?

Last week I posed a challenge to my colleagues on a change management discussion board: Let’s stop saying “change is hard.” It received a resounding “YES!” I admit I was surprised as I’ve watched as many of my peers misled executives with that exact phrase. It’s scare-mongering and just plain...

Smile and Say Change!

There is a reason apps like Pinterest, Instagram, and Facebook are so popular: We love to see people doing cool stuff. Images help us connect with people and experiences. They help us relate. Pictures can stir emotions. Who hasn’t smiled at a cat falling off the couch or a dog...

Plan for Everyday Failure Every Day

“Fail fast.” You’ve heard it before, and it’s good advice. When doing something new, push hard to try it quickly so you can rapidly determine if it’s not working and shut it down. Failing fast means learning fast so you can be more successful with the next idea.Typically this advice...

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